Saitirumaladev Kalicheti1*, Chamundeshwari Talari2, Kamurthy Murali Krishna2, Arshiya Khatoon2, K Mamatha2, Mahathi Veerabathini2 and Bhargavi Theratipally2
1Sankara College of Optometry, Sankara Academy of Vision, Sankara Eye Hospital Campus, Vipul World Village, Ferozepur - Ludhiana Rd, Ludhiana, Punjab, India
2Chitkara School of Health Sciences, Chitkara University, Punjab, India
*Corresponding Author: Saitirumaladev Kalicheti, Sankara College of Optometry, Sankara Academy of Vision, Sankara Eye Hospital Campus, Vipul World Village, Ferozepur - Ludhiana Rd, Ludhiana, Punjab, India.
Received: November 04, 2022; Published: December 22, 2022
"Giving a customer their eyeglasses are not the end of the matter; it may be the beginning of a problem for both the dispenser and the customer,” This statement summarizes the concept of troubleshooting and the significance of a complete quality check prior to dispensing a pair of glasses. This emphasizes the importance of robust after-sales service to provide a patient with a comprehensive eye care experience.
Aim: The aim is to investigate potential causes of spectacle non-adaptation and returns in retail optical stores.
Methods: Intolerant Patients were requested to provide their concerns, refraction measures, frame type, and any other pertinent information. In addition, retrospective clinical data was collected to assess the quality of the eye exams.
Result: The data collected over three months was analyzed using Microsoft Excel. Seven per cent (7%) of customers returned with complaints in total. The ages of the oldest and youngest consumers ranged from 15 to 58, with a mean age of 36.5 years. The bulk of complaints was from individuals who wore progressive single-vision lenses and bifocals.
Conclusion: The present study concludes that paying close attention to particulars while dispensing a pair of glasses like lens fitting, anisometropia, aniseikonia, high refractive errors and lens enhancements.
Keywords: Non-Adaptation; Spectacles; Vision
Citation: Saitirumaladev Kalicheti., et al. “Analysis of the Factors Influencing Spectacles Non-adaptation in Optical Stores".Acta Scientific Ophthalmology 6.1 (2023): 29-31.
Copyright: © 2022 Saitirumaladev Kalicheti., et al. This is an open-access article distributed under the terms of the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited.