Acta Scientific Ophthalmology (ASOP)

Research Article Volume 3 Issue 6

Satisfaction with Eyecare among Adult Glaucoma Patients in Onitsha Nigeria

Ada C Ezenwa1,2* and Sebastian NN Nwosu1,2

1Department of Ophthalmology, Nnamdi Azikiwe University, Awka, Nigeria
2Guinness Eye Center, Onitsha, Nigeria

*Corresponding Author: Ada C Ezenwa, Guinness Eye Center, Onitsha, Nigeria.

Received: April 15, 2020; Published: May 22, 2020

×

Objective: To evaluate satisfaction with care received by glaucoma patients at the Guinness Eye Centre Onitsha.

Materials and Methods: Using an interviewer-administered semi-structured questionnaire, patients with glaucoma seen at the Guinness Eye Center Onitsha between March and October 2012 responded to questions on their understanding of ophthalmologists’ explanation of their eye disease; average time spent on consultation; attitude of staff; areas for services improvement and overall satisfaction with care received.

Results: Two hundred and seven patients aged 40 to 92 years and comprising 95 (45.9%) and 112 females (54.1%) were studied; 143 (69.1%) had at least primary school education with 32 (15.5%) having tertiary education. One hundred and seventy patients (82.1%) were satisfied with overall care given at the hospital. The 37 dissatisfied patients complained of the long waiting time to doctor’s consultation, 17 (46.0%); unfriendly disposition of staff, 9 (24.3%); delay at the medical records, 6 (16.2%) and delay at the nurses section, 5 (13.5%).

Conclusion: Majority of the patients were satisfied with care they receive at the hospital. However, delays at some services points and unfriendly attitude of some staffers need to be addressed in order to enhance patients’ continuity of care.

Keywords: Dislocation of the Lens; Marfan; Child

×

References

  1. Vamar R., et al. “An assessment of the health and economic burden of glaucoma”. American Journal of Ophthalmology (2011): 512-522.
  2. Kyari F., et al. “A population based survey of the prevalence and types of glaucoma in Nigeria. Results from the Nigeria National Blindness and Visual Impairment Survey”. BMC Ophthalmology 15 (2015): 176.
  3. Nwosu SNN. “Blindness and visual impairment in Anambra State ,Nigeria”. Tropical and Geographical Medicine 6 (1994): 346-349.
  4. Nwosu SNN. “Low vision in persons aged 50 years and above in the onchocereal endemic communities of Anambra State, Nigeria”. West African Journal of Medicine 3 (2000): 216-219.
  5. Ashaye AO and Adeoye AO. “Characteristics of patients who drop out from a glaucoma clinic”. Journal of Glaucoma 17 (2008): 227-232.
  6. Kizor-Akaraiwe NN. “Follow-up and adherence to glaucoma care by newly diagnosed glaucoma patients in Enugu, Nigeria”. Ophthalmic Epidemiology 2 (2019): 140-146.
  7. Baker-Schena L. “Growing role of patient satisfaction poses challenges”. Eye Net Magazine (2015).
  8. Chylack LT Jr., et al. “The Lens Opacification classification III: the longitudinal study of cataract Study Group”. Archives of ophthalmology 111 (1993): 831-836.
  9. Ademola-Popoola DS., et al. “Patients assessment of quality of care in a Nigerian teaching hospital”. The Nigerian Postgraduate Medical Journal 12 (2005): 145-148.
  10. De Oliveria DF., et al. “Quality of health care: Patient satisfaction in a university hospital”. Arquivos Brasileiros de Oftalmologia 69 (2000): 731-736.
  11. Odberg T., et al. “The impact of glaucoma on the quality of life of patients in Norway.I: Results from self-administered questionnaire”. Acta ophthalmologica Scandinavica 79 (2001): 116-120.
  12. Peterson K., et al. “Patient satisfaction with care in an urban referral academic glaucoma clinic in United States”. Patient Preference and Adherence 12 (2018): 775-781.
  13. Nwosu SNN. “Patients’ knowledge of glaucoma and treatment options”. The Nigerian Journal of Clinical Practice 13 (2010): 74-77.
  14. Obidiozor J and Nwosu SNN. “Knowledge of disease causation and nutritional issues in diabetes”. Journal of Biomedical Investigation1 (2010): 25-27.
  15. Glen FC., et al. “A qualitative investigation into patients’ views on visual field testing for glaucoma monitoring”. BMJ Open 1 (2014): e003996.
  16. Rahmatnejad K., et al. “Factors associated with patient satisfaction in an outpatient glaucoma population”. Seminars in Ophthalmology6 (2018): 757-765.
  17. Ayeni EA., et al. “Services uptake in University College Hospital Ibadan: a time flow study”. Nigerian Journal of Ophthalmology 13 (2005): 49-53.
  18. Awobem FJ., et al. “Patients’ perspective of the quality of eye care at the University College Hospital, Ibadan”. Nigerian Journal of Ophthalmology 13 (2005): 11-16.
×

Citation

Citation: Ada C Ezenwa and Sebastian NN Nwosu. “Satisfaction with Eyecare among Adult Glaucoma Patients in Onitsha Nigeria”. Acta Scientific Ophthalmology 3.6 (2020): 27-31.




Metrics

Acceptance rate35%
Acceptance to publication20-30 days
ISI- IF1.042
JCR- IF0.24

Indexed In




News and Events


  • Certification for Review
    Acta Scientific certifies the Editors/reviewers for their review done towards the assigned articles of the respective journals.
  • Submission Timeline for Upcoming Issue
    The last date for submission of articles for regular Issues is October 25, 2024.
  • Publication Certificate
    Authors will be issued a "Publication Certificate" as a mark of appreciation for publishing their work.
  • Best Article of the Issue
    The Editors will elect one Best Article after each issue release. The authors of this article will be provided with a certificate of "Best Article of the Issue"
  • Welcoming Article Submission
    Acta Scientific delightfully welcomes active researchers for submission of articles towards the upcoming issue of respective journals.

Contact US