Acta Scientific Medical Sciences (ASMS)(ISSN: 2582-0931)

Research Article Volume 8 Issue 2

Service Utilization of Stress Management Clinics Among Workers in Tertiary Hospital, Riyadh, Saudi Arabia

Saad Mohammed Bin Own, Abdullah Abdulrahman Al Deailj, Mostafa Kofi*, Shahad Alwathnani and Nouf Aljunaidel

Family Medicine Department, Prince Sultan Medical Military City, Riyadh, Saudi Arabia

*Corresponding Author: Mostafa Kofi, Family Medicine Department, Prince Sultan Medical Military City, Riyadh, Saudi Arabia.

Received: December 26, 2023; Published: January 10, 2024

Abstract

Background: Stress in the workplace is associated with a negative impact on the socioeconomic development of Saudi Arabia. Looking into the causative factors of stress-inducing factors in a tertiary care hospital among healthcare workers allows us to closely examine the factors associated with addressing them. This would provide good data for future policymakers.

Objectives: The study aim is to assess the patterns of service utilization of stress clinics among workers in Tertiary Hospital, Riyadh, Saudi Arabia.

Methodology: This is an observational cross-sectional study. Workers attending the stress management clinic are over 18 years of age. The sample size is 100 patients. Data gathering is a simple random technique. A questionnaire was developed in Arabic language. Data was collected from the clinical records of patients after informed consent.

Results: High stress levels were prevalent among female workers (58.5%) aged 31-45 years (50.8%) and working as nurses (53.8%). The leading causes of stress were identified as heavy workload (27.7%) and job insecurity (24.6%). Most workers (89.2%) accessed stress management clinic services irregularly (78.5%), primarily engaging in counseling sessions (89.2%) less than twice a year (78.5%). Furthermore, certain service features exhibited significant differences across various sociodemographic subgroups (with p-values <0.05).

Conclusions: A tailored approach is required to address the cause of increased stress levels and to improve the beneficial impact of stress management clinics by making healthcare workers regular in their visits.

 Keywords: Stress Management; Healthcare Services; Workers; Workplace; Saudi Arabia

References

  1. Moustaka E and Constantinidis T. “Sources and effects of Work-related stress in nursing”. Health Science Journal 4 (2010): 210-216.
  2. Tearle P. “Work-related stress”. European Journal of Business and Social Sciences10 (2013): 73-80.
  3. Jordan F. “Management World”. June-August (1987): 13-15.
  4. Australian Psychological Association. APS - EQIP - Information sheets -Stress. (2013).
  5. Smeltzer SC., et al. “Homeostasis, Stress, and Adaptation”. Brunner and Suddarth’s textbook of medical-surgical nursing. 12th Philadelphia: Wolters Kluwer Health/Lippincott Williams and Wilkins (2010): 78-95.
  6. Vilagut G., et al. “Screening for depression in the general population with the center for epidemiologic studies depression (CES-D): a systematic review with meta-analysis”. PLoS ONE5 (2016): e0155431.
  7. Zhu J., et al. “Prevalence and influencing factors of anxiety and depression symptoms in the first-line hospital staff fighting against COVID-19 in Gansu”. Frontiers in Psychiatry 11 (2020): 386.
  8. Xiao H., et al. “The effects of social support on sleep quality of Hospital staff treating patients with coronavirus disease 2019 (COVID-19) in January and February 2020 in China”. Medical Science Monitor: International Medical Journal of Experimental and Clinical Research 26 (2020): e923549-51.
  9. Chew NW., et al. “A multinational, multicentre study on the psychological outcomes and associated physical symptoms amongst healthcare workers during COVID-19 outbreak”. Brain Behavior Immunity 88 (2020): 559-565.
  10. , et al. “Managing Health Promotion in the Workplace: Guidelines for Implementation and Evaluation”. Palo Alto, CA: Mayfield (1982).
  11. Ben‐Bakr KA., et al. “Occupational stress in different organizations: A Saudi Arabian survey”. Journal of Managerial Psychology (1995).
  12. https://www.kau.edu.sa/Show_Res.aspx?Site_ID=320&Lng=EN&RN=51686
  13. Halawani L., et al. “Job satisfaction among Saudi healthcare workers and its impact on the quality of health services”. Journal of Family Medicine and Primary Care5 (2021): 1873.
  14. Mahmoud Ibrahim Fallatah., et al. “The Impact of Privatization on Employee Job Insecurity: The Case of the Healthcare Sector in Saudi Arabia”. International Journal of Business and Management6 (2023): 65-65.
  15. Al Sulais E., et al. “The psychological impact of COVID-19 pandemic on physicians in Saudi Arabia: A cross-sectional study”. Saudi Journal of Gastroenterology (2020): 249-255.
  16. Kulkarni A., et al. “Burnout among Healthcare Workers during COVID-19 Pandemic in India: Results of a Questionnaire-based Survey”. Indian Journal of Critical Care Medicine8 (2020): 664-671.
  17. Matsuo T., et al. “Prevalence of Health Care Worker Burnout During the Coronavirus Disease 2019 (COVID-19) Pandemic in Japan”. JAMA Network Open8 (2020): e2017271.
  18. Lai J., et al. “Factors Associated With Mental Health Outcomes Among Health Care Workers Exposed to Coronavirus Disease 2019”. JAMA Network Open 2020 3 (3): e203976-6.
  19. Shamsan A., et al. “Level of anxiety and depression among healthcare workers in Saudi Arabia during the COVID-19 pandemic”. Peer Journal10 (2022): e14246.
  20. H Alanazi K., et al. “Prevalence and Risk Factors of Burnout among Healthcare Professionals during COVID-19 Pandemic - Saudi Arabia”. American Journal of Public Health Research1 (2020): 18-27.
  21. AL-Haddad A., et al. “Prevalence of burnout syndrome and its related risk factors among physicians working in primary health care centers of the Ministry of Health, Al Ahsa region, Saudi Arabia, 2018-2019”. Journal of Family Medicine and Primary Care 2 (2020): 571.
  22. Alotni MA and Elgazzar SE. “Investigation of Burnout, its Associated Factors and its Effect on the Quality of Life of Critical Care Nurses Working in Buraydah Central Hospital at Qassim Region, Saudi Arabia”. The Open Nursing Journal1 (2020): 190-202.
  23. Xing J., et al. “Study of the mental health status of medical personnel dealing with new coronavirus pneumonia. Doering S, editor”. PLOS ONE5 (2020): e0233145.
  24. White CH., et al. “The Implementation of a Stress Management Program for Health Care Workers Through a Rural Occupational Health Clinic”. Workplace Health and Safety4 (2021): 216507992098240.
  25. M Richardson., et al. “Effects of Occupational Stress Management Intervention Programs: A Meta-Analysis”. ResearchGate (2008).

Citation

Citation: Mostafa Kofi., et al. “Service Utilization of Stress Management Clinics Among Workers in Tertiary Hospital, Riyadh, Saudi Arabia”.Acta Scientific Medical Sciences 8.2 (2024): 10-18.

Copyright

Copyright: © 2024 Mostafa Kofi., et al. This is an open-access article distributed under the terms of the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited.




Metrics

Acceptance rate30%
Acceptance to publication20-30 days
Impact Factor1.403

Indexed In





News and Events


Contact US