Acta Scientific Computer Sciences

Review Article Volume 5 Issue 4

Knowledge Management in Business Intelligence projects: State of the Art

Maria A Blanco Uribe*, Karen P Duran Vivas, Francisco E Sarmiento Devia and Victoria E Ospina Becerra

Colombian School of Engineering, Julio Garavito Bogotá D.C., Colombia

*Corresponding Author: Maria A Blanco Uribe, Colombian School of Engineering, Julio Garavito Bogotá D.C., Colombia.

Received: March 02, 2023; Published: March 24, 2023

Abstract

This article presents the state of the art of methodologies based on knowledge management applied to business intelligence implementation projects, exposing the risks of failure in software development projects where the early stages of the development cycle, requirements gathering and design have greater impact. The research carries out an analysis of the documentation associated with aspects that reduce the impact of risk factors such as knowledge transfer and benefits management at the organizational level, contextualized in the development of software implementation projects where communication between the parties and their collaborative participation plays an important role, still these approaches doesn’t considers the differential factors associated with business intelligence implementation projects and their implementation teams, deducting that the proposal of a new methodology is necessary.

Keywords: Knowledge Management; Software Implementation; Software Development; Requirements Management; Software Design; Knowledge Transfer

References

  1. M Ghobakhloo. “Industry 4.0, digitization, and opportunities for sustainability”. Journal of Cleaner Production 252 (2020): 119869.
  2. Ö Işik., et al. “Business intelligence success: The roles of BI capabilities and decision environments”. Information and Management1 (2013): 13-23.
  3. W Yeoh and A Koronios. “Critical success factors for business intelligence systems”. Journal of Computer Information Systems3 (2010): 23-32.
  4. G S Kearns and R Sabherwal. “Strategic Alignment Between Business and Information Technology: A Knowledge-Based View of Behaviors, Outcome, and Consequences”. 23.3 (2014): 129-162.
  5. N A El-Adaileh and S Foster. “Successful business intelligence implementation: a systematic literature review”. Journal of Work-Applied Management2 (2019): 121-132.
  6. D Arnott. “Success Factors for Data Warehouse and Business Intelligence Systems” (2008).
  7. C Howson. Successful Business Intelligence: Secrets to Making BI a Killer App. (2008).
  8. H Wang and S Wang. “A knowledge management approach to data mining process for business intelligence”. Industrial Management and Data Systems5 (2008).
  9. R Kimball., et al. The Data Warehouse Lifecycle Toolkit (2008).
  10. T M Somers and K Nelson. “The impact of critical success factors across the stages of enterprise resource planning implementations”. Proceedings of the Hawaii International Conference on System Sciences (2001).
  11. A Hussain., et al. “The Role of Requirements in the Success or Failure of Software Projects”. International Review of Management and MarketingS7 (2016): 11-13.
  12. Standish Group. “The Standish Group Report”. (2014).
  13. U Jayawickrama and S Yapa. “Factors Affecting ERP Implementations: Client and Consultant Perspectives”. Journal of Enterprise Resource Planning Studies 1-12 (2013).
  14. Davenport T and Prusak L.. “Working knowledge: how organizations manage what they know”. Choice Reviews Online09 (1998): 35-5167-35-5167.
  15. J Biggs and C Tang. “Teaching for Quality Learning at University”. What the Student Does. (2007).
  16. M Alavi and DE Leidner. “Review: Knowledge management and knowledge management systems: Conceptual foundations and research issues”. MIS Q1 (2001).
  17. I Nonaka and H Takeuchi. “Knowledge-Creating Company”. Knowledge-Creating Company (1995).
  18. E Serna M., et al. “Knowledge meaning and management in requirements engineering”. International Journal of Information Management 3 (2017): 155-161.
  19. P Guptara. “Why Knowledge Management Fails”. (1999).
  20. J Leknes and B Munkvold. “The role of knowledge management in ERP implementation: a case study in Aker Kvaerner”. ECIS 2006 Proceedings, Jan. (2006).
  21. H L Pérez-Virgen., et al. "Lifting requirements based on the knowledge of the process". Scientific Journal2 (2013): 42-51.
  22. A Barão., et al. “A knowledge management approach to capture organizational learning networks”. International Journal of Information Management (2017).
  23. P Hawking and C Sellitto. “Business Intelligence (BI) Critical Success Factors”. 4 (2010).
  24. S Adamala and L Cidrin. “Key Success Factors in Business Intelligence” (2011).
  25. R Palanisamy. “Organizational culture and knowledge management in ERP implementation: An empirical study”. Journal of Computer Information Systems2 (2007): 100-120.
  26. I Rus., et al. “Knowledge Management in Software Engineering A DACS State-of-the-Art Report”.
  27. YJ Chen. “Development of a method for ontology- based empirical knowledge representation and reasoning”. Decision Support Systems (2010).
  28. A Aurum., et al. “Investigating Knowledge Management practices in software development organisations - An Australian experience”. Information and Software Technology 6 (2008): 511-533.
  29. A Boden., et al. “Knowledge management in distributed software development teams - does culture matter?”. in Proceedings - 2009 4th IEEE International Conference on Global Software Engineering, ICGSE 2009 (2009): 18-27.
  30. S Riascos and V Arias-Cardona. "Analysis of the organizational impact in the implementation process of ERP Information Systems - Case Study". Entramado 12 (2016).
  31. C Bustelo Ruesta and R Amarilla Iglesias. "Gestión del conocimiento y gestión de la información". PH Magazine (2001): 226.
  32. A Egesoy and A Güzel. “Fuzzy Logic Support for Requirements Engineering”. International Journal of Innovative Research in Computer Science and Technology (2021).
  33. L Argote and P Ingram. “Knowledge transfer: A basis for competitive advantage in firms”. Organizational Behavior and Human Decision Processes 1 (2000).
  34. MT Hansen., et al. “What’s your strategy for managing knowledge?”. Harvard Business Review 2 (1999).
  35. G Szulanski. “The Process of Knowledge Transfer: A Diachronic Analysis of Stickiness”. Organizational Behavior and Human Decision Processes 1 (2000).
  36. A Barragán and A B Ocaña. "Aproximación a una taxonomía de gestión del conocimiento 65 Aproximación a una taxonomía de modelos de gestión del conocimiento”. 5.1 (2009): 1697-9818.
  37. KM Wiig. “Knowledge Management Foundations : Thinking about Thinking : How People and Organizations Create, Represent and Use Knowledge”. (1993).
  38. MH Meyer and M H Zack. “The Design and Development of Information Products”. MIT Sloan Management Review (1996).
  39. M Mohammadi Ostani and A Shojafard. “A feasibility implementation of Bukowitz and William’s knowledge management model and its impact on knowledge contribute in Qom province public libraries”. Quarterly Resources and Information Services Management3 (2019): 59-68.
  40. W Bukowitz and RL Williams. “The Knowledge Management Fieldbook”. (1999).
  41. S Reiss. “Intrinsic and Extrinsic Motivation”. Teaching of Psychology2 (2012).
  42. B Frey and M VARIES PC. “Osterloh, Successful Management by Motivation”. Balancing Intrinsic and Extrinsic Incentives (2002).

Citation

Citation: Maria A Blanco Uribe., et al. “Knowledge Management in Business Intelligence projects: State of the Art".Acta Scientific Computer Sciences 5.4 (2023): 80-87.

Copyright

Copyright: © 2023 Maria A Blanco Uribe., et al. This is an open-access article distributed under the terms of the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited.




Metrics

Acceptance rate35%
Acceptance to publication20-30 days

Indexed In




News and Events


Contact US