Usability Research in Holographic Augmented Reality Applications
Marjan Moshfegh Gohari1, Yvonne Coady2 and Parisa Naraei3*
1Northeastern University, Khoury College of Computer Sciences, Canada
2Professor, Northeastern University, Khoury College of Computer Sciences, Canada
3Toronto Metropolitan University Alumni, Department of Computer Science, Cestar College of Business, Health and Technology Faculty Member, Department of Artificial Intelligence, Lambton College Applied Researcher, Canada
*Corresponding Author: Parisa Naraei, Toronto Metropolitan University Alumni, Department of Computer Science, Cestar College of Business, Health and Technology Faculty Member, Department of Artificial Intelligence, Lambton College Applied Researcher, Canada.
June 30, 2022; Published: July 22, 2022
Augmented Reality is the recent media that is enabling special human-computer interaction experiences. The interactive 3D holographic system is an AR technology that provides users with a hybrid visual experience in which 3D Hologram becomes a part of the real world. As AR applications are relatively novel, most targeted users are novices. Hence, for these users, several actions in the AR apps can be confusing, and they might find it difficult to use them. Moreover, as we move forward with AR technology, understanding how users interact with the holograms is essential. Therefore, usability evaluation plays a crucial role in accepting this kind of application by the targeted group. Since most relevant studies have focused on technological developments, the usability of holographic AR applications has not been discussed frequently in the literature and there is a need to explore their usability problems and define user experience guidelines. This paper, aims to evaluate the usability factors and explore usability issues in Holographic Augmented Reality (AR) applications using HoloX as a pilot through a cognitive, walk-through, heuristic evaluation, laboratory observation and questionnaire approaches. In conclusion, this paper offers a framework of design guidelines for AR applications for the end users.
Keywords: Augmented Reality; Framework; Environment
- Thomas M Alisi., et al. “Natural interfaces to enhance visitors’ experiences”. IEEE Multi Media 12.3 (2005): 80-85.
- Yee-Yin Choong., et al. “Pscr 2021: Augmented-reality (ar) usability evaluation framework for pscr”. PSCR 2021: The Digital Experience, Boulder, CO, US, 2021-09-28 04:09:00 (2021).
- Hsinfu Huang and Chin-wei Chen. “Creating different learning experiences: assessment of usability factors in an interactive three-dimensional holographic projection system for experiential learning”. Universal Access in the Information Society3 (2019): 443-453.
- Satu Elisa Schaeffer. “Usability evaluation for augmented reality”. (2014).
- Valéria Farinazzo., et al. “Usability metrics for augmented reality applications”. In 2012 XXXVIII Conferencia Latinoamericana En Informatica (CLEI), (2012): 1-10.
- Nigel Bevan. “Iso 9241: Ergonomic requirements for office work with visual display terminals (vdts)-part 11: Guidance on usability”. Tc, 159 (1998): 61.
- Sugandha Gupta. “A comparative study of usability evaluation methods”. International Journal of Computer Trends and Technology 3 (2015): 103-106.
- Jakob Nielsen and Rolf Molich. “Heuristic evaluation of user interfaces”. In Proceedings of the SIGCHI conference on Human factors in computing systems (1990): 249-256.
- Cathleen Wharton., et al. “The cognitive walkthrough method: A practitioner’s guide”. In Usability inspection methods (1994): 105-140.
- Andreas Holzinger. “Usability engineering methods for software developers”. Communications of the ACM1 (2005): 71-74.
- Tristan C Endsley., et al. “Augmented reality design heuristics: Designing for dynamic interactions”. In Proceedings of the Human Factors and Ergonomics Society Annual Meeting. SAGE Publications Sage CA: Los Angeles, CA 61 (2017): 2100-2104.
- Jeff Sauro and Erika Kindlund. “A method to standardize usability metrics into a single score”. In Proceedings of the SIGCHI conference on Human factors in computing systems (2005): 401-409.
- Michael Van Waardhuizen., et al. “Explorations on single usability metrics”. In Extended Abstracts of the 2019 CHI Conference on Human Factors in Computing Systems (2019): 1-8.
- Woon-Hyung Lee and Hyun-Kyung Lee. “The usability attributes and evaluation measurements of mobile media ar (augmented reality)”. Cogent Arts and Humanities1 (2016): 1241171.
- Ramy Hammady., et al. “User experience of markerless augmented reality applications in cultural heritage museums: ‘museum eye’ as a case study”. In International Conference on Augmented Reality, Virtual Reality and Computer Graphics, Springer, (2018): 349-369.
- Pier Luigi Ingrassia., et al. “Augmented reality learning environment for basic life support and defibrillation training: usability study”. Journal of Medical Internet Research5 (2020): e14910.
- Renan Luigi Martins Guarese and Anderson Maciel. “Development and usability analysis of a mixed reality gps navigation application for the microsoft hololens”. In Computer Graphics International Conference. Springer (2019): 431-437.
- J Nielsen. “How to conduct a heuristic evaluation”. Nielsen Norman Group (2016).