Acta Scientific Microbiology (ISSN: 2581-3226)

Research Article Volume 5 Issue 5

Development of Scenario-based Online Training Flatform For Laboratory Quality Management System

Diep The Tai1,3*, Do Thi Huong2,3 and Nguyen Thuy Ha2,3

1Pasteur Institute of Ho Chi Minh City, VietNam

2Quality Control Centre for Medical Laboratory, Ha Noi, VietNam

3NCG Groups, VietNam

*Corresponding Author: Diep The Tai, Pasteur Institute of Ho Chi Minh City and NCG Groups, VietNam.

Received: March 23, 2022; Published: April 12, 2022

Abstract

Aim: This study aimed to describe the way to develop and perform a scenario-based online training method and assess its effectiveness to medical staff in laboratories in Vietnam.

Background: A laboratory quality management system (LQMS) is a tool that ensures the service quality of laboratories, and it, therefore, contributes to patient safety. The training is a key factor to improve the perceptions and behavior of laboratory staff to maintain and ameliorate the LQMS.

Design: This study blended self-learning through scenario-based training methods and solving a problem-based meeting online.

Methods: Based on the format of the “3C” (Challenge, Choice, Consequence) model, the question of each 12 Quality System Essential (QSEs) was created on Microsoft forms as an exchanged format between participants and lecturers that sent to participants every week. After two weeks, the meeting online was held to discuss the concept of QSEs from previous lessons and any related problems in more detail through Microsoft teams. Consequently, participants scored each QSE lesson according to how interesting it was/they found it using a Likert scale. They also assessed their perception of their progress in understanding how to use LQMS. In addition, selecting the continual improvement of participants was considered a plus indicator of the success of the methods.

Results: The 490 participants scored 4.0/5.0 for the whole course. At the first stage - before entering the course, the perception of participants was 45.95% of level 1, 38.2% of level 2, 14.2% of level 3, 1.35% of level 4, and 0% of level 5. Then, these ratios changed spectacularly to 0% of level 1; 12.4% of level 2; 46.8% of level 3; 40.15% of level 4 and 0.7% of level 5. The priority of continual improvement focused on process control (25.88%), documents and records (23.68%), facility and safety (12.72%). The total time for completing the mandatory component varied from 29 mins to 73 mins. This method enhanced the confidence and knowledge of staff about the QSEs and understandably chose the priority nonconformities to solve after joining the course.

Conclusion: Most of these participants reshaped their knowledge and showed a positive response to the course. This online training fits both to outbreak situation, limitation of sources for the education, and is available for directly applying the lesson in their routine work.

Keywords: Scenario-based; LQMS; Online Training; ISO Standard; Laboratory

References

  1. Okezue MA., et al. “Impact of ISO/IEC 17025 laboratory accreditation in sub-Saharan Africa: a case study”. BMC Health Service Research 1 (2020): 1065.
  2. Allen LC. “Role of a quality management system in improving patient safety - laboratory aspects”. Clinical Biochemistry13-14 (2013): 1187-1193.
  3. Mrazek C., et al. “Errors within the total laboratory testing process, from test selection to medical decision-making - A review of causes, consequences, surveillance and solutions”. Biochemistry Medicine (Zagreb)2 (2020): 020502.
  4. Al Saleem N and Al-Surimi K. “Reducing the occurrence of errors in a laboratory's specimen receiving and processing department”. BMJ Quality Improvement Programme1 (2016).
  5. Lao EG., et al. “Errors of Clinical Laboratory and Its Impact on Patient Safety”. Open Journal of Social Sciences3 (2017): 243-253.
  6. Sciacovelli L., et al. “ISO 15189 accreditation and competence: a new opportunity for laboratory medicine”. Journal of Laboratory and Precision Medicine 2 (2017): 79.
  7. Rezaiian HDaM. “Correlation between Knowledge, Attitude and Performance of the Employees with Quality Assurance System Implementation by the Employers”. Iranian Journal of Public Health 36 (2007): 45-51.
  8. Yao K., et al. “The SLMTA programme: Transforming the laboratory landscape in developing countries”. African Journal of Laboratory Medicine 3 (2014).
  9. Sisay A., et al. “Assessing the outcome of Strengthening Laboratory Management Towards Accreditation (SLMTA) on laboratory quality management system in city government of Addis Ababa, Ethiopia”. Pan African Medical Journal 20 (2015): 314.
  10. Donkin R., et al. “Video feedback and e-Learning enhances laboratory skills and engagement in medical laboratory science students”. BMC Medical Education1 (2019): 310.
  11. Choudhari SG., et al. “Applying visual mapping techniques to promote learning in community-based medical education activities”. BMC Medical Education1 (2021): 210.
  12. Katayev A and Fleming JK. “Past, present, and future of laboratory quality control: patient- based real-time quality control or when getting more quality at less cost is not wishful thinking”. Journal of Laboratory and Precision Medicine 5 (2020): 28.
  13. Vollmar HC., et al. “Using the scenario method in the context of health and health care--a scoping review”. BMC Medical Research Methodology 15 (2015): 89.
  14. Rahmani A., et al. “Effectiveness of Scenario-based Education on the Performance of the Nurses in the Critical Cardiac Care Unit for Patients with Acute Coronary Syndrome”. International Journal of Medical Research and Health Sciences8 (2016): 218-224.
  15. T R Abraham RJ. “Effectiveness of case scenario-based learning over didactic lectures on teaching pediatric infectious diseases to undergraduate medical students”. International Journal of Contemporary Pediatrics5 (2019).
  16. Assodeh R., et al. “Evaluation of the Effect of Clinical Scenario-Based Educational Workshop and Reflection on the Knowledge and Attitude of Head Nurses and Clinical Supervisors toward in the Brain Death and Organ Donation”. Electronic Journal of General Medicine5 (2020).
  17. Abedini Z and Parvizy S. “Student's perceptions of using scenario-based education to improve civility: A mixed method study”. Journal of Advances in Medical Education and Professionalism 4 (2019): 165-174.
  18. Graffeo C., et al. “Creating a Scenario Design Workflow for Dynamically Tailored Training in Socio-cultural Perception”. Procedia Manufacturing 3 (2015): 1486-1493.
  19. Forstronen A., et al. “Developing facilitator competence in scenario-based medical simulation: Presentation and evaluation of a train the trainer course in Bergen, Norway”. Nurse Education Practice 47 (2020): 102840.
  20. Maunder RG., et al. “Computer-assisted resilience training to prepare healthcare workers for pandemic influenza: a randomized trial of the optimal dose of training”. BMC Health Service Research 10 (2010): 72.
  21. Cooper SJ., et al. “The impact of web-based and face- to-face simulation on patient deterioration and patient safety: protocol for a multi-site multi-method design”. BMC Health Service Research 16 (2016): 475.

Citation

Citation: Diep The Tai., et al. “Development of Scenario-based Online Training Flatform For Laboratory Quality Management System". Acta Scientific Microbiology 5.5 (2022): 62-72.

Copyright

Copyright: © 2022 Diep The Tai., et al. This is an open-access article distributed under the terms of the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited.




Metrics

Acceptance rate30%
Acceptance to publication20-30 days

Indexed In






News and Events


  • Certification for Review
    Acta Scientific certifies the Editors/reviewers for their review done towards the assigned articles of the respective journals.
  • Submission Timeline for Upcoming Issue
    The last date for submission of articles for regular Issues is September 25, 2024.
  • Publication Certificate
    Authors will be issued a "Publication Certificate" as a mark of appreciation for publishing their work.
  • Best Article of the Issue
    The Editors will elect one Best Article after each issue release. The authors of this article will be provided with a certificate of "Best Article of the Issue"
  • Welcoming Article Submission
    Acta Scientific delightfully welcomes active researchers for submission of articles towards the upcoming issue of respective journals.

Contact US