Abstract

  Introduction: Business Process Outsourcing (BPO) industry has been rapidly expanding in India over the last 10 years. While employment in the business process outsourcing (BPO) sector has meant that young adults are reaching their career milestones and financial goals much earlier than before, surveys show that Business Process Outsourcing (BPO) employees face steady challenges at work that can be chronically stressful. the present study aims to highlight the ill effect of tobacco and its uses by BPO workers. Methodology: A cross sectional study was done on 993 B.P.O workers, using a 12 variable questionnaire through emails, telephone and interview. Descriptive statistics was done and chi square test was applied keeping p < 0.05. Result: The prevalence of use of tobacco was found to be 57%. Most of the employee had a history of tobacco smoking, with majority of participants falling in age group of 20-30 years Conclusion: BPO employees have to work in shift for continuous hours leading to stress and unhealthy life style, specially smoking. Healthy life style and destressing method should be encouraged among them.

Keywords: Tobacco; Business Process Outsourcing (BPO); Tobacco Users; Oral Health; Call Centre

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Citation

Citation: Saundarya P., et al. “Prevalence of Tobacco Among Business Process Outsourcing (BPO) of North India: KAP Study". Acta Scientific Dental Sciences 5.2 (2021): 64-68.

Copyright

Copyright: © 2021 Saundarya P., et al. This is an open-access article distributed under the terms of the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited.