Abstract

Aim: The objective of present study was to assess factors contributing to patient satisfaction after orthodontic treatment as patient satisfaction is important for ensuring patients adherence in orthodontic treatment. This study also aims at exploring any difference gender wise in perception of the satisfaction with orthodontic treatment through a questionnaire.

Material and Methods: A total of 45 patients who had completed their fixed orthodontic treatment in the Department of Orthodontics, were selected. The number of female patients were 30 and male patients were 15 with the age of the patients from 12 to 28 years. At the end of the fixed orthodontic treatment i.e. after debonding a questionnaire to assess patients satisfaction with orthodontic care was given to the patient. The questionnaire had 65 questions which were placed under 7 subgroups. The patient had to answer as yes or no to the questions.

Results: Both sexes were comparable in their satisfaction in all subgroups except in the Doctor- patient relationship where the difference in male and female perception was statistical significant. Regression test showed that the effect of each subgroup individually on the post treatment satisfaction was statistically significant.

Conclusion: This study concludes that factors like the situational aspects of the orthodontic clinic; the improvement in dentofacial features, the psychosocial improvement and the dental function; pain and discomfort perceived by the patient during the course of the treatment; the doctor patient relationship; are significantly important in determining the post treatment satisfaction of the patient. On the basis of gender, difference is there in doctor - patient relationship.

Keywords: Orthodontics; Dental Function; Pain

References

1. “Surveys of patient satisfaction: II – Designing a questionnaire and conducting a survey”. BMJ 302 (1991): 1129-1132.
2. Bos A., et al. “Expectations of treatment and satisfaction with Dentofacial appearance in orthodontic patients”. American Journal of Orthodontics and Dentofacial Orthopedics2 (2003): 127-132.
3. Keles F. “Satisfaction with Orthodontic treatment”. Angle Orthodontist3 (2013): 507-511.
4. Kress G and Shulman JD. “Consumer satisfaction with dental care: Where have we been, where are we going?” Journal of the American College of Dentists 64 (1997): 9-15.
5. Benett MJ., et al. “Measuring Orthodontic treatment satisfaction: Questionnaire development and preliminary validation”. Journal of Public Health Dentistry 61 (2001): 155-160.
6. Sinha PK., et al. “Percieved orthodontists behaviour that predict patient satisfaction, orthodontist- patient relationship, and patient adherence in orthodontic treatment”. American Journal of Orthodontics and Dentofacial Orthopedics 110 (1996): 370-377.
7. Salm G., et al. “Subjective appraisal of orthodontic practices. An investigation into perceived practice characteristics associated with patient parent treatment satisfaction”. European Journal of Orthodontics 13 (1991): 15-21.
8. Al Omiri MK and Abu Alhaija ES. “Factors affecting patient satisfaction after orthodontic treatment”. Angle Orthodontist 76 (2006): 422-431.
9. Birkeland K., et al. “Relationship between occlusion and satisfaction with dental appearance in orthodontically treated and untreated groups- a longitudinal study”. European Journal of Orthodontics 22 (2000): 509-518.
10. Sari Z., et al. “Does Orthodontic treatment affect patients and parents’ anxiety levels?”. European Journal of Orthodontics 27 (2005): 155-159.
11. Phillips C. “Patient centered outcomes in surgical and orthodontic treatment”. Seminars in Orthodontics 5 (1999): 223-230.
12. Carneiro CB., et al. “Evaluation of level of satisfaction in orthodontic patients considering professional performance”. Dental Press Journal of Orthodontics 6 (2010): 56 el-12.
13. , et al. “Factors associated with patient satisfaction”. Angle Orthodontist 80.6 (2010): 1155-58.
14. Atta AE. “Practice efficiency: the customised treatment process”. American Journal of Orthodontics and Dentofacial Orthopedics5 (2004): 630-633.
15. Hans MG and Valiathan M. “Bobbing for apples in the garden of Eden”. Seminars in Orthodontics2 (2005): 86-93.
16. Gerbert B., et al. “Dentists and patients who love them: professional and patient views of dentistry”. Journal of the American Dental Association 3 (1994): 264-272.
17. JH Langlois., et al. “What is average and what is not average about attractive faces”. Psychological Science4 (1994): 214-220.
18. Anderson LE., et al. “Adolescent patients’ treatment motivation and satisfaction with orthodontic treatment”. Angle Orthodontist 79 (2009): 821-827.
19. Birkeland K., et al. “Subjective assessment of dental and psychosocial effects of orthodontic treatment”. Journal of Orofacial Orthopedics 1 (1997): 44-61.
20. Feldmann I., et al. “Reliability of a questionnaire assessing experiences of adolescents in orthodontic treatment”. Angle Orthodontist2 (2007): 311-317.
21. Morgenstern AP., et al. “Caminhose descaminhose em Orthodontia”. Revista Dental Press de Ortodontia e Ortopedia Facial 6 (2004): 108-121.
22. Pabari S and Moles DR. “Assessment of motivation and psychological characteristics of adult orthodontic patients”. American Journal of Orthodontics and Dentofacial Orthopedics 40 (2011): 263-272.
23. Kerosuo H., et al. “The need for treatment and satisfaction with dental appearance among young Finnish adults with and without a history of orthodontic treatment”. Journal of Orofacial Orthopedics 61 (2000): 330-340.
24. Strauss RP., et al. “Patients’ attitudes towards quality assurance in dentistry”. Journal of the American College of Dentistry 47 (1980): 101-109.
25. Abrams RA., et al. “Quality assessment of dental restorations: a comparison by dentists and patients”. Community Dentistry and Oral Epidemiology 16 (1983): 317-319.
26. Nanda SR and Kierl MJ. “Prediction of cooperation in orthodontic treatment”. American Journal of Orthodontics and Dentofacial Orthopedics1 (1992): 15-21.
27. Bergstrom K., et al. “Orthodontic care from the patients perspective: perceptions of 27 year olds”. European Journal of Orthodontics 20 (1998): 319-329.
28. Phillips C., et al. “Dentofacial Disharmony: motivations for seeking treatment”. International Journal of Adult Orthodontics and Orthognathic Surgery 12 (1997): 7-15.
29. Shaw WC. “Factors influencing the desire for orthodontic treatment”. European Journal of Orthodontics 3 (1981): 151-116.

Citation

Citation: Monika Mahajan. “Factors Affecting Patient Satisfaction in Fixed Orthodontic Patients. A Questionnaire Study". Acta Scientific Dental Sciences 4.11 (2020): 27-35.

Copyright

Copyright: © 2020 Monika Mahajan. This is an open-access article distributed under the terms of the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited.