Olunike Blessing Olofinbiyi*
School of Nursing and Public Health, College of Health Sciences, University of KwaZulu-Natal, Republic of South Africa
*Corresponding Author: Olunike Blessing Olofinbiyi, School of Nursing and Public Health, College of Health Sciences, University of KwaZulu-Natal, Republic of South Africa.
Received: September 24, 2020; Published: October 22, 2020
Emergency care is one of the most sensitive areas of health care system. This sensitivity makes emergency care to be filled with lots of stresses. To reduce the stress experienced by health care workers in emergency departments, well-developed countries had to design a triage tool that is suitable for their settings. Even though most of these tools are not suitable for developing and under-developed countries, they still go ahead with the adoption of these tools. When the developing countries realised the crucial need for them to design a triage tool that is suitable for their settings, they started designing a much simpler triage that nurse can easily lead the team without any complication of which South African Triage Scale (SATS) is a typical example. The success recorded by this tool made most African countries and some other developing countries adopt the tool. The study was designed to investigate the factors contributing to the stress experienced during triage at a selected public hospital in KwaZulu-Natal province. The study utilized a quantitative approach, in which a non-experimental survey involving convenience sampling technique was chosen as the most suitable sampling technique for the study. Recognition-primed decision model formed the framework of the study. Ethical clearance was obtained from University of KwaZulu-Natal Ethics Review Board and ethics principles were observed during the study. The findings of the study revealed that 54% of the respondents perceived that some factors still contribute to stress experienced during triage, despite the implementation of SATS. The study concludes that there is need for policy makers to constantly analyse and review triage tool; they also need to involve essential stakeholders like the community elders, the hospital directors and ethic scholars.
Keywords: Emergency Care; Factors; Nurses’ Perceptions; Public Hospital; Triage; Stress
Citation: Olunike Blessing Olofinbiyi. “Factors Contributing to the Stress Experienced by Nurses during Triage at a Selected Public Hospital in Kwazulu-Natal Province, South Africa". Acta Scientific Medical Sciences 4.11 (2020): 84-88.
Copyright: © 2020 Olunike Blessing Olofinbiyi. This is an open-access article distributed under the terms of the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited.